Shipping & Delivery Policy
Thank you for shopping with ProBadmintonStore! Below is our comprehensive Shipping & Delivery policy to help you understand how we process and deliver your orders.
Free Shipping
We offer free shipping on orders above $100. Orders below this amount will incur standard shipping charges, calculated at checkout based on your location and order weight.
International Shipping
We ship globally to most countries, including North America, Europe, Asia, and Australia. If your country is not listed at checkout, please contact our support team.
- Estimated Delivery Time: 7 to 14 business days (depending on destination).
- Orders are dispatched within 1–2 business days of payment confirmation.
Customs & Import Duties
Please note:
- Orders will ship from local warehouses. There are no custom or import duties.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor its progress. If you do not receive tracking details within 3 days of your order, please contact us.
Missed Deliveries
If no one is available at the delivery address:
- The courier will leave a notice with instructions for redelivery or pickup.
- Failure to collect within the courier's holding period may result in the order being returned to us.
Lost or Delayed Shipments
- If your package is lost in transit or delayed beyond 21 days, please contact us for a resolution or replacement.
- We are not responsible for delivery issues due to incorrect or incomplete shipping addresses provided by the customer.
Returns & Refunds
If you wish to return an item, please refer to our Return Policy for eligibility and instructions.
Need Help?
For shipping queries, please contact us at:
Email: sales@probadmintonstore.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
Phone: 814-606-4080
